Operations Specialist

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. La/Le spécialiste des opérations a pour mission de représenter Yassir Cash sur le terrain à travers des visites de points de vente partenaires et la participation aux événements, afin de garantir la bonne maîtrise des offres, la visibilité de la marque et la qualité du service. At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team country: DZ all locations: [Algiers, Algeria] commitment: Full-time department: Operations location: Algiers, Algeria team: Commercial Responsabilités principales :: Effectuer des visites régulières dans les points de vente partenaires Réaliser des missions de mystery shopping pour évaluer la qualité du service Vérifier la maîtrise des offres Yassir Cash par les agents partenaires Contrôler la visibilité de la marque dans les points de vente Participer aux événements Yassir pour accompagner les clients (top-up, assistance, etc.) Réaliser des rapports de visite et d’audit terrain. Qualifications :: Bon relationnel et aisance sur le terrain Sens de l’observation et rigueur Autonomie et dynamisme Mobilité sur la zone géographique concernée Véhicule personnel obligatoire