Store Lead (Retail Supervisor) - Manchester (m/f/d)

Hours: Full-Time | 5 days a week  Compensation: Salaried | Base + bonus  Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.  What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.    How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.   Perks & Benefits:  LIVE IT: Time and space to connect with nature and pursue a purposeful life  Scheduling Support: Predictable scheduling/ rota planning that supports team balance  Arc' Adventure: An employee recognition program offering outdoor experiences  Growth & Learning: Access to leadership training, skill-building workshops and career development programs  Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing  Gear Access: Generous employee purchase program + industry pro deals  Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment    *Benefits may vary by role and location  country: GB all locations: [Manchester, England] commitment: Full-time department: Retail Stores location: Manchester, England team: Arc'teryx Manchester Brand Store As an Arc’teryx Lead, here’s what you’d be doing: : Lead with Purpose: You embody the Arc'teryx Vision, Purpose, and Values -bringing leadership, awareness, and energy to every shift on the floor. Elevate the Guest Experience: You support the team in delivering world-class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a week. Drive the Business Forward: You help oversee all five pillars of the store -experience, product, community, operations, and people - while managing inventory, visual merchandising, and daily operations. Build Community & Connection: You share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in. Communicate & Collaborate: You keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals. Operate with Excellence: You manage transactions, open and close the store, and use tools to track sales, labor, and budgets - keeping everything running smoothly. Life in Our Stores You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.  Are you our next Lead?: Leadership Experience: You bring 1+ years of leadership and retail experience, with a natural ability to coach, motivate, and unlock potential in others.Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement. Operational Excellence: Strong organizational, time management, and problem-solving skills, with the ability to manage inventory, scheduling, and team performance. Language Skills: Fluency in both the local language (e.g., German) and English is essential. Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.