Director, Product Strategy & Offering Development

Altarum’sPublic Health Technology division builds and operates the data systems that state health departments rely on to protect their communities — disease surveillance, vital records, health data exchange, and data quality infrastructure. We are a nonprofit with deep expertise, trusted government relationships, and a portfolio of work that directly impacts public health outcomes.  We are looking for a Senior Director, Delivery & Operations to lead our state project portfolio. This is a leadership role at an inflection point — the division is growing, the market opportunity is significant, and the right person will have real ownership over how we deliver, how we scale, and how we develop our team. You will report to the Vice President of Public Health Technology and serve on the division’s leadership team.  This is not a purely strategic role — this is a hands-on role, and you will be deeply involved in execution, delivery oversight, and operational decision-making. You will manage delivery managers, engineers, analysts, and project managers while setting the operating rhythm for a multimillion-dollar portfolio of government health IT contracts. You will be the senior relationship owner for state clients and will be expected to grow those relationships through exceptional delivery and trusted partnership. If you’re the kind of leader who enjoys building and scaling in fast-moving, evolving environments, this could be a great fit.       Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system.  We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results.  We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.     Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law. country: US all locations: [United States] commitment: Full-time department: Altarum Institute location: United States team: Public Health Systems/PH Interoperability & IT Systems What You'll Do: Evaluate existing engagements and platforms—such as public health interoperability implementations, state workforce management tools, and Medicaid integration advisory work—to identify candidates for productization, develop business cases to support investment decisions, and own the ongoing management, roadmap, and market performance of launched offerings  Lead the product innovation lifecycle end-to-end: from identifying opportunity patterns across client engagements through validation, concept definition, business case development, productization, go-to-market readiness, and ongoing offering management  Conduct or coordinate market research, competitive analysis, and client discovery to validate whether identified opportunities are worth pursuing  Define offering concepts including value propositions, target buyers, differentiation, success criteria, and positioning  Develop business cases for executive investment decisions, working with Finance to validate cost assumptions and financial projections  Guide productization efforts as the internal client, ensuring delivery teams translate approved concepts into solutions that can be scoped and delivered consistently for new clients  Coordinate go-to-market readiness with Growth, including positioning, messaging, pricing, and internal enablement  Monitor active offering performance—adoption, delivery economics, client satisfaction, and pipeline—and make recommendations on continued investment, evolution, or retirement  Identify and champion cross-cutting offering opportunities that leverage Altarum’s combined research, policy, technology, and communications capabilities  Establish and maintain a lightweight product-management cadence: portfolio reviews, pipeline alignment, and feedback loops with delivery and Growth teams  What You'll Bring: 10+ years of professional experience in product management, offering development, practice leadership, solution packaging, or a related function—in professional services, government contracting, health technology, or health-sector consulting  Demonstrated experience building or scaling an offering management or product function—not just operating within an existing one  Track record of influencing senior leaders and delivery teams to adopt new ways of working, including packaging and pricing repeatable services or products  Experience developing business cases, financial models, or investment proposals for new products or service offerings  Ability to translate technical capabilities and subject-matter expertise into market-facing value propositions that resonate with buyers  Comfort operating across organizational boundaries and influencing without direct authority  Strong written and verbal communication skills, including the ability to present to executive leadership  Bachelor’s degree or equivalent experience  Even Better If You Bring: Experience working within or selling to state Medicaid agencies, CMS, SAMHSA, HRSA, CDC, or similar federal and state health agencies  Familiarity with government health funding streams, contract vehicles, and procurement processes  Experience with stage-gate or lightweight product development processes in a consulting, professional services, or technology context  Experience bringing new products or offerings from market concept to launch Experience managing technology platforms or SaaS products alongside service-based offerings  Master’s degree in public health, health administration, business, or a related field  Experience in environments that combine technology products with professional services (e.g., SaaS with implementation, consulting with platforms Where You'll Work: Remote with occasional in-person collaboration days If you’re near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you’ll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming! Non-local employees will join these days virtually and may be asked to join us occasionally in-person. Work Eligibility & Requirements: Candidates must be currently eligible to work in the United States; sponsorship is not available. All work must be performed within the continental U.S. for the duration of employment, unless required by contract. Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager. Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.